TERMS OF SERVICE
Last updated: April 2, 2026
These Terms of Service ("Terms") govern your use of ShiftGlitch ("the Platform", "we", "our", "us"). By accessing or using ShiftGlitch you agree to be bound by these Terms. If you do not agree, do not use the Platform.
// 1. ELIGIBILITY
You must be at least 13 years old to use ShiftGlitch. By using the Platform you represent that you meet this requirement. If you are under 18, you represent that a parent or guardian has reviewed and agreed to these Terms on your behalf.
// 2. ACCOUNT REGISTRATION
You may access ShiftGlitch by signing in through a supported identity provider (Google, GitHub, Apple, X, or Email via Replit Auth). You are responsible for maintaining the security of your account and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use at admin@shiftglitch.com.
// 3. FREE AND PAID TIERS
ShiftGlitch offers a free tier and a paid tier called Netrunner Pro, as well as a School License for institutions.
- Free tier: Available to all registered users at no cost. We reserve the right to adjust free-tier features at any time with reasonable notice.
- Netrunner Pro: Available as a one-time purchase pack in ZAR via PayFast. Packs activate Pro for 30 days (R99), 90 days (R249), or 365 days (R799). There is no subscription, no automatic renewal, and no recurring charge. Pro access expires at the end of the chosen period.
- School License: Billed annually at $499 USD per institution. Contact admin@shiftglitch.com for invoicing.
// 4. REFUND POLICY
Pro packs are non-refundable once payment is confirmed. Because packs are one-time purchases with immediate Pro activation, no pro-rated refunds are available. School Licenses are non-refundable after onboarding is completed. To request a refund in exceptional circumstances, contact admin@shiftglitch.com.
// 5. ACCEPTABLE USE
You agree not to:
- Use the Platform for any unlawful purpose or in violation of any applicable law or regulation.
- Attempt to reverse-engineer, decompile, or tamper with the Platform.
- Share your account credentials with others.
- Use automated tools, bots, or scrapers on the Platform without written permission.
- Upload or transmit harmful, offensive, or infringing content.
- Attempt to gain unauthorised access to any part of the Platform or its infrastructure.
// 6. INTELLECTUAL PROPERTY
ShiftGlitch and all associated branding, design, software, and content are owned by Lourens Breytenbach and are protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any part of the Platform without prior written permission.
Content you create using the Platform (notes, flashcards, study data) remains yours. You grant us a limited, non-exclusive licence to store and process it solely to provide the service.
// 7. AI FEATURES
ShiftGlitch includes AI-powered study tools using the Google Gemini API. AI outputs are generated automatically and may contain errors. You are responsible for verifying any information produced by AI features before relying on it academically. We are not liable for inaccuracies in AI-generated content.
// 8. DISCLAIMERS
The Platform is provided "as is" and "as available" without warranties of any kind, express or implied. We do not guarantee that the Platform will be uninterrupted, error-free, or that it will produce specific academic outcomes.
// 9. LIMITATION OF LIABILITY
To the maximum extent permitted by law, ShiftGlitch and its creators shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform, even if advised of the possibility of such damages. Our total liability to you shall not exceed the amount you paid us in the 12 months preceding the claim.
// 10. TERMINATION
We reserve the right to suspend or terminate your account at any time for breach of these Terms, with or without notice. You may delete your account at any time by contacting us at admin@shiftglitch.com.
// 11. CHANGES TO TERMS
We may update these Terms from time to time. We will update the date at the top of this page and, for material changes, notify users by email. Continued use of the Platform after changes constitutes acceptance.
// 12. GOVERNING LAW
These Terms are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the exclusive jurisdiction of the courts of South Africa.
// 13. CONTACT
For questions about these Terms, contact us at admin@shiftglitch.com.